terms | conditions | Policies

---

⚠️ Important Notice: 

Please be advised that all sales at California Skin Care & Day Spa are considered final. By using our online booking system and opting in to receive SMS messages, you acknowledge and agree to adhere to our terms and policies concerning refunds, sales, timeliness, rules, regulations, protocols, and procedures. We do not offer any refunds or returns for products and services under any circumstances, without exceptions. Moreover, please note that no call or no shows will result in an automatic forfeiture of the scheduled service, including any financial investment made.

⏰ Timeliness Policy: 

If you anticipate being 15 minutes late for your appointment, we kindly request that you inform us in advance. In such cases, we will need to reschedule your appointment, and a $25 fee will be assessed. If you are less than 15 minutes late, the remaining time will be allotted to your treatments accordingly.

📧 Contact for Clarification and Privacy: 

For any further clarification or to discuss any concerns, whether related to the above policies or any other non-related matters during your visit, please feel free to reach out to us at book@cadayspa.com Rest assured, we deeply value your privacy, and as part of delivering our Services, we collect and use your personal information, including but not limited to your name, address, telephone number, date of birth, email address, billing/payment details, and candidate information (for job applicants). Your data is only used for essential purposes related to our Services and communication with you.

🔒 Privacy Policy, Trust Center, and Agreement to Terms: 

Our Privacy Policy outlines how and why we use the collected personal information, and it also provides you with guidance on accessing, updating, or taking control of your data. To ensure transparency, we have created a Trust Center that offers answers to frequently asked questions, quick access to your Account Settings, instructions on exercising your rights, and definitions of key terms and concepts mentioned in the Privacy Policy. By using our online booking system and opting in to receive SMS messages, you also agree to adhere to all our terms and policies.

🌐 International Data Transfer and Data Security: 

If you access our Services from a country different from our server location, your personal information may be transferred internationally. Such transfers will only occur when necessary for contractual performance, with your consent, or in compliance with appropriate standard contractual clauses. We follow industry-standard practices to securely store and protect the personal information we collect during transmission and once received.

🔎 Access, Update, and Deletion: 

To access, view, update, delete, or port your personal information, or to modify your subscription preferences, please sign in to your Account and visit "Account Settings." Additional information and guidance for accessing, updating, or deleting data can be found in our Trust Center. However, please note that if your data is necessary for purchased Services or required for legitimate business purposes or legal/contractual record keeping, we may retain it accordingly.

📧 Contacting Us: 

If you encounter any challenges accessing your Account Settings or our Trust Center, or if you have any questions about the security or retention of your personal information, you can contact us using the methods provided in the "Contact Us" link below in the footer.

⚠️SMS Terms of Service:

By opting in to receive SMS messages from California Skin Care & Day Spa, you agree to the following terms and conditions:

📱 Opt-In Consent: 

By providing your mobile number and opting in, you consent to receive text messages from California Skin Care & Day Spa for informational and promotional purposes. Message and data rates may apply.

🔄 Frequency: 

You may receive occasional SMS messages with updates, promotions, and important information related to California Skin Care & Day Spa's products, services, and events.

🚫 Opt-Out: 

You can opt out of receiving SMS messages at any time by replying with "STOP" to any message you receive from California Skin Care & Day Spa. This will unsubscribe you from further SMS communications.

🆘 Support: 

For help or assistance regarding SMS messages, reply with "HELP" to any message from California Skin Care & Day Spa or contact our customer support at 510-795-1804 or ron@cadayspa.com.

🔐 Privacy: 

Your privacy is important to us. We will not share your mobile number or personal information with third parties without your explicit consent. 

💌 Message Content: 

Message content may include promotional offers, alerts, and information about our skin care services, massages,  spa treatments, and special events. We strive to provide valuable and relevant content to enhance your experience with California Skin Care & Day Spa.

📬 Message Delivery: 

We are not responsible for delayed or undelivered messages due to factors beyond our control, including but not limited to network issues, carrier restrictions, and technical glitches.

📝 Changes to Terms: 

California Skin Care & Day Spa reserves the right to modify or update these SMS Terms of Service at any time. Any changes will be communicated to you via SMS or through our website.

📶 Carriers Supported: 

Our SMS messages are supported by major US mobile carriers. Please note that carrier-specific terms and conditions may apply.

🕑 Age Restrictions: 

You must be 18 years of age or older to receive SMS messages from California Skin Care & Day Spa.

By opting in to receive SMS messages, you acknowledge that you have read and agree to these terms. If you do not agree with these terms, please do not opt in to receive SMS messages from California Skin Care & Day Spa.